Complex IT Services, KIS
| KIS 1 HW Deliveries | ||||
| KIS 1.1 Servers, workstations and Portable PCs | ||||
| KIS 1.1.1 HP | ||||
| KIS 1.1.2 IBM | ||||
| KIS 1.1.3 Asus | ||||
| KIS 1.1.4 Acer | ||||
| KIS 1.1.5 Dell | ||||
| KIS 1.1.6 and other | ||||
| KIS 1.2 Data archivation and Data Storage Solutions | ||||
| KIS 1.2.1 HP | ||||
| KIS 1.2.2 IBM | ||||
| KIS 1.3 Security Gateway Solutions | ||||
| KIS 1.3.1 McAfee SIG | ||||
| KIS 1.3.2 Secure Computing (WebWasher, Cyberguard, SnapGear, Sidewinder) | ||||
| KIS 1.4 HW Components and Accessories | ||||
| KIS 2 SW Deliveries | ||||
| KIS 2.1 IT Security products | ||||
| KIS 2.1.1 Antimalware products (products that protect the network infrastructure from computer viruses, worms, trojan horses, adware, spyware, spam, and other forms of attacks) | ||||
| KIS 2.1.1.1 McAfee | ||||
| KIS 2.1.1.2 Eset | ||||
| KIS 2.1.1.3 Computing (WebWasher, SmartFilter) | ||||
| KIS 2.1.1.4 Kaspersky | ||||
| KIS 2.1.1.5 Symantec | ||||
| KIS 2.1.1.6 CA | ||||
| KIS 2.1.1.7 Microsoft (Sybari Antigen) | ||||
| KIS 2.1.1.8 F-Secure | ||||
| KIS 2.1.2 Host IPS/IDS solutions | ||||
| KIS 2.1.2.1 McAfee | ||||
| KIS 2.1.2.2 Symantec | ||||
| KIS 2.1.3 PGP | ||||
| KIS 2.1.4 Shavlik | ||||
| KIS 2.1.5 other products according to the customer’s request | ||||
| KIS 2.2 Operating Systems and Application Software | ||||
| KIS 2.2.1 Microsoft | ||||
| KIS 2.2.2 Novell Netware | ||||
| KIS 2.2.3 VMware | ||||
| KIS 2.2.4 PcInfo | ||||
| KIS 2.2.5 Other products according to the customer’s request | ||||
| KIS 3 Services | ||||
| KIS 3.1 Pre-sell support services | ||||
| KIS 3.1.1 Customer Environment Analysis Processing | ||||
| KIS 3.1.2 Solution Proposal and Quotation Processing | ||||
| KIS 3.1.3 Borrowing SW and HW products for testing purposes (at the customer's site) | ||||
| KIS 3.1.4 Product tests and presentations at the customer´s site | ||||
| KIS 3.2 Installation and post-implementation works | ||||
| KIS 3.2.1 OS installations | ||||
| KIS 3.2.1.1 Windows | ||||
| KIS 3.2.1.2 Linux / Unix | ||||
| KIS 3.2.1.3 Novell Netware | ||||
| KIS 3.2.2 Windows and Linux based groupware solutions installations | ||||
| KIS 3.2.3 Backup devices and Backup applications installations | ||||
| KIS 3.2.4 Data storage solutions installations | ||||
| KIS 3.2.5 SW installations according to Customer’s requirements | ||||
| KIS 3.2.6 Implementing customer requested products into existing environment | ||||
| KIS 3.2.7 Operational manuals, Procedures and Practises development | ||||
| KIS 3.3 Post-sale and post-implementation support | ||||
| KIS 3.3.1 Post-Sale Product Support (by phone, by mail, on-site) | ||||
| KIS 3.3.2 Providing Information of New Version of Purchased Products via Mail Notifications | ||||
| KIS 3.3.3 Providing Virus Information, Product Installation and Actualisation Packages via Servers www.lynx.sk and ftp.lynx.sk | ||||
| KIS 3.3.4 On-site support | ||||
| KIS 3.4 Complex IT systems management | ||||
| KIS 3.4.1 Server and Firewalls Remote Administration and Management | ||||
| KIS 3.4.1.1 Backup | ||||
| KIS 3.4.1.2 Patch management | ||||
| KIS 3.4.1.3 Server and workstation management | ||||
| KIS 3.4.1.4 Incidents Solving | ||||
| KIS 3.4.1.5 Customer’s requests Applications | ||||
| KIS 3.4.2 Workstation Remote Administration and Management | ||||
| KIS 3.4.2.1 Patch management | ||||
| KIS 3.4.2.2 Prophylactic maintenance | ||||
| KIS 3.4.2.3 Found problem solving | ||||
| KIS 3.4.2.4 SW auditing and licence management | ||||
| KIS 3.4.2.5 Ghost Installation and Configuration, | ||||
| KIS 3.4.2.6 Developing a implementation of MSI packages | ||||
| KIS 3.4.2.7 Other (according to the customer’s request) | ||||
| KIS 3.5 Trainings, Consultations and Lectures | ||||
| KIS 3.5.1 Malware and antimalware Issues | ||||
| KIS 3.5.2 SW Auditing Assistance and Consultations | ||||
| KIS 3.5.3 Technical trainings for advanced use and administration of purchased products | ||||
| KIS 3.5.4 Users trainings (MS Office, MS Windows, etc.) | ||||
| KIS 3.6 Virus removal and data recovery solutions | ||||
| KIS 3.7 Virus Incidents Solving | ||||
| KIS 3.7.1 Situation Analysis and Progress of operation recommendation Developing | ||||
| KIS 3.7.2 Coordination of Involved Units | ||||
| KIS 3.7.3 Virus Incidents Report Processing | ||||
| KIS 3.8 SW auditing | ||||
| KIS 3.8.1 SW audit processing | ||||
| KIS 3.8.2 Know-how Providing | ||||